Clear terms for every order and download

These policies explain how physical book deliveries, digital PDF access, and personal data are handled across the Mujtaba Raza bookstore and knowledge portal. Read them before placing an order or downloading a file.

Returns and exchanges apply to physical books that arrive damaged, incorrect, or incomplete. Report the issue with your order number and photographs within the stated window so we can arrange a replacement or refund. Digital PDF files are non-returnable once downloaded, but damaged or unreadable files are replaced on request. Customer data, including account email, delivery address, and payment references, is used only to process orders, deliver books, and provide support. Payments are handled through secure gateways, including UPI, and we do not store full card details on this site.

The articles, research papers, and reference materials in the knowledge portal are provided for study and general information. They do not replace consultation with a qualified scholar or mufti. Sources are cited where available, and readers should verify references in the original editions before relying on them for academic or religious decisions.